Common Whipped Cream Dispenser Issues

One of our most “famous” blog posts is  “Parts, Uses and Information on Your Whipped Cream Dispenser” we did back in 2010. This post has grown substantially in comments, so I wanted to regroup all of the most common questions and concerns to identify issues and solutions. With the Holidays now in full swing your whipped cream dispenser  in some cases will be getting it’s yearly work over and so many times you’ll find issues and problems, that maybe you didn’t have last year. We’ll try to tackle the most common issues,  making your holiday whipped cream, sweet, easy and hassle free! Here are the top 10 most common problems, with solutions.

1. Do you use C02 or N20 for whipped cream in a whipped cream dispenser?

N20 ( Nitrous Oxide) is the only gas that can be used in your whipped cream dispenser to make whipped cream. You CANNOT use C02, to make whipped cream in your dispenser, I’ll say it again, you can absolutely positively not use Co2 to make whipped cream with your whipped cream dispenser. This is by far the most common asked question and the most common problem. If  your milk isn’t sour and you find your whipped cream taste, metallic or perhaps bubbly, check the box you got the cartridge out of. 9 out of 10 times it’s because you are using C02( soda chargers) instead of N20 (whipped cream chargers).


2. My Whipped Cream is coming out runny and watery, what’s wrong?

There’s really on a few factors as why this would be happening.

A. After you dispense a N20 charger, you aren’t shaking the dispenser, yielding the cream with the N20( you MUST does this before every use.)

B. There is a leak in your dispenser and the N20 isn’t making it all in the dispenser ( its common after you dispense the N20 into the canister and unscrew it you’ll hear some escape, that’s normal and is no reason for alarm, this will happen with every whipped cream dispenser, a small burst of pffft!)

C. You have a 1 litre dispenser and it takes 2-3 Chargers ( not 1 or 2 like half or full quart dispensers)

D. You are using a cream that doesn’t have a high fat content, we recommend Regular whipping cream over the fattier  Heavy whipping cream. But depending on the brand and type this isn’t always true. If you’re doing all these things right and still having the issue, try using heavy whipping cream instead and see if the results change.

E. You’re N20 is old, and no longer good. This usually isn’t the issue but if you’re using N20 that’s 10 years old, try some new chargers.

F. And finally make sure you aren’t using C02. As previously mentioned you can’t use C02 to make whipped cream!


3. I can hear that there is more cream inside the dispenser but it won’t come out! (Growl!)

This is a nuisance, especially when there is no way you are wasting this delicious treat. The truth is you’ll most likely always have a very small amount left on the bottom that won’t come out, because it’s mixed with the N20 it might look like “a lot” but truthfully it isn’t. If you’re finding it’s more then a little, put in another N20 charger, this will help you make sure you get every last drop. If this is a common issue you have every time, check your dispenser for any problems as well as your technique. Remember to always shake before using.


4. How long is the whipped cream good in the dispenser for?

A good rule is your charged whipped cream is as good as the expiration date on the Whipping Cream itself.


5. Should I take the charger holder off of the dispenser after I charge the dispenser?

It doesn’t matter either way, in fact in my house no one every takes the charger holder off. The choice is yours! But it will have no impact on the end result.


6. How many cartridges can I use in my dispenser?

Half Pint Dispenser = 1 to 2 chargers

One Pint Dispenser = 1 to 2 chargers

One Quart(Litre) – 2 to 3 chargers.

Don’t over charge your dispenser!


7. I didn’t follow your advice and I over charged my dispenser what should I do!?

If you’ve pressed the lever and it is totally locked up and your scared your going to have a full on house explosion, the good news is you probably won’t. Try to unscrew the head, if it won’t unscrew put it in hot water to loosen things up, and try again. But at this point there is few options, before you’ll start doing damage to it.


8.  Why is there an inconsistency to the cream coming out!?

One of  the biggest reasons is you must clean your dispenser out, take the parts out( the parts are made to come out in most dispensers) you should have a head valve, a gasket, tips, take them out and clean them thoroughly, after you are done with a batch. If you are not cleaning it out thoroughly cream particles stick in the head valve making it come out less fluffy. The only other reason is the N20 to cream ratio is off and or you are not shaking it well enough before use.


9.  Every time I dispense a N20 cartridge into my dispenser is shoots out the nozzle OR gas is escaping from where the head and the canister meets!

If the N20 is escaping from the nozzle, it means the head valve is bad and you need a new head valve, this is the only solution. Make sure not to tamper with your head valve, unless you are cleaning it, this will limit issues.

If gas is escaping from where the head and the canister meet, check to make sure your gasket is in place! If you don’t have a gasket, that’s why it’s leaking. If you do have a gasket and it’s still doing that, this means your gasket has some kind of laceration for it not to have a tight seal and it’s time to replace your gasket.


10.  I have no idea what I’m doing, can you just walk me through it? 
Absolutely! Let me break it down for you.
1 pint whipped cream dispenser, takes 1 pint of Regular whipping cream and one N20 charger. Put the cream in the canister, then dispense one n20 charger, and give it a few very good shake. Make sure your dispenser is pointing down and press the lever. Keep it refrigerated when your not using it, and before every use give another good few shakes. Once all the cream is done and out, take the dispenser apart and clean it, taking the parts out. That’s all there is to it! If you clean it and follow procedure you’ll have a well working dispenser for a long time!





  1. pam frank

    i have a isi whipper that I have tried to use a bestwhip chargers (n20) it does not work. Do I have to use the IsI CHARGERS in it too work does anyone know or can I use any chargers?





  3. Creamright

    Since we do not carry Best Whip chargers or dispensers, I cannot say whether the problem is the dispenser or the chargers. If you are using heavy cream, there shouldn’t be any ‘flatness’ to the cream and everything should work fine. It sounds as though there might be some problems with Best Whip products you are using.

  4. Lera

    My cafe uses ISI whipped cream dispensers, and over the last few days, we’ve had a leakage issue. The NO2 isn’t staying in the cannister, slowly leaking out of the nozzle while pushing a few tablespoons of cream out with it. The next usage yields soupy cream instead of fluffy. I would think this could be repaired by replacing the nozzle, or perhaps tightening it, but both of those solutions haven’t solved our problem. Help?

  5. Creamright


    If it’s leaking out of the nozzle. Chances are you need a new head valve. The head valve is the piece that opens and closes allowing the contents to come out of the dispenser. Chances are this piece is damaged, needs to be cleaned or replaced. All of iSi dispensers except for the gourmet whip and thermo whip will allow you to replace the head valve. Call us and we’ll get you hooked up with the right valve you need. 1 (866)944-7427

  6. princess

    The N2O is not going through the inlet valve into the canister but always everywhere I’d i unscrew it

  7. Creamright

    It can handle a pretty thick cream – depending on how thick you are making it consider using 2 chargers to ensure it really yields with the mixture.

  8. Noella

    We used our whipper the other day and now we can’t open it.  It seems to be completely stuck.  Any suggestions?

  9. Creamright

    Hi Noella,

    We are actually in the middle of doing a video of how to fix this problem. But in the mean time we can help you. When you say stuck, do you mean you can’t press the lever? Is it charged with N20 and whipped cream right now? Take it to the sink and take the tip and or cuplier of the dispenser off, exposing the tip of the head valve. Place a towel over the dispenser, to keep the mess to a minimum. Press down on the head valve that the tip was attached too, until all the pressure of the dispenser is out of the canister. Then you should be able to open up the dispenser.

  10. Trish

    My dispenser has just stopped working. When I depress the lever, a metal rod inside the top piece opens and then when I release the lever, the rod does not recede in order to close the escape of the cream. All the gas escapes and then I have lost the ability to dispense whipped cream. Please advise.

  11. Creamright

    What kind of dispenser is it? It sounds like you need a new head valve. If you have a dispenser we carry, we can get you hooked up with a new head valve, or if not a new dispenser.

  12. Lora

    My whip cream sprays every where. I have a quart size and when I use one charger it will come out nicer and smoother but sometimes runny. when I use 2 it sprays like the store bought stuff

  13. Suzanne

    I have used my iSi whipper for a long time and am pretty familiar with it and problems I might run across. However, this one has me stumped! When I put in fresh cream, (and I have been putting in less than the usual 2 cups because of this problem) as soon as I charge it, and press the lever, the cream starts coming out and won’t stop for quite a while! Last time about 3 cups of whipping cream came out before it would stop. I’m guessing that the part that is supposed to shut off the cream is not working very well anymore?

  14. Joe

    Are my chargers the right size or is it the dispenser. My screwey bit that you put the charger in no longer screws on to the dispenser with a charger in, are my chargers too big or do i need to buy a new dispenser because it screws onto the dispenser perfectly well without a charger in. A response would be much appreciated.

  15. Mindi

    My issue is after a little while sitting in the fridge the whipped cream inside becomes almost like a gelatin consistency and won’t dispense from the whipping cream canister. When I take the top off it’s even quite difficult to dump out the contents??

  16. Creamright

    Hi Joe,

    if the chargers are 8gram chargers then they are the right size. All whipped cream dispensers take 8gram chargers. They sell 16 gram chargers mostly for airsoft guns and such, these will not fit.

  17. Creamright

    What kind of whipping cream are you using? We recommend regular whipping cream not heavy whipping cream. Also make sure you are only using 1 charger.

  18. Emila

    im used 30% fat amul whipping cream in cream whipper. while it coming out of the nozzel it is stiff but after 2min cream becomes watery what should i do for that

  19. Tilly

    Hi, I’m screwing on the chargers as normal and everything was working fine, but now the gas isn’t going into the dispenser. Why is this happening? When I unscrew the holder the charger is pierced but still full of gas, so it is only released when I unscrew it and waste it all! 

  20. Michael

    loved the article! I just got my first syphon and the shop only sold 7.5gn2o canisters. Is this ok despite the instructions saying to use 8.0g chargers?

  21. Helen-Mary

    I have a cream gun ? brand it a 1/2 pint white model and the handle slides in under the head.  I picked it up at a garage sale years ago and just love it.
    The handle is made of plastic not metal and it has broken.
    Any ideas of where I might try to get a replacement handle for it ?

    Any suggestions welcome.

  22. Kathie

    I have had my Isi mini for about a year. Haven’t used it much up until recently. I  decided to always have fresh whipped cream in the fridge from now on. The last two batches and one other a few batches back have had a problem. I make it and go to use it and it won’t stop coming out. The entire batch squirts out – no stopping it no matter what I try to do. If it’s broken I’m so disappointed. I haven’t used it that much.  The cylinders don’t seem to be expelling as much pressure into the bottle; not sure that would cause the continuous flow of whipped cream.  Hope someone has a solution. 

  23. bm anila

    where can i get this whipped cream makeer oscanister whipper if i want to buy this . what is the shop name

  24. jay

    I’m having an issue with my dispenser. nearly every time I screw the cap down to fill the canister it leaks out instead of going into the canister. I think the rubber seal may be bad. Do you sell these?

  25. Brenda

    What is the receipt for whip cream frosting for a cake. I tried the regular receipt and the whip cream frosting melts and doesn’t freeze good.

  26. Danny

    I have a whippet brand charger. It leaks from the leaver area pretty bad and this seems to be a common problem whit them is there an easy fix ?

  27. Kaya


    I have a Vogue CB8162 and although I can feel the cream inside, the whipper either splutters or dispenses incredibly slowly. I have used two chargers and am reluctant to use any more if it’s broken. Any ideas?



  28. Creamright


    Im not sure what kind of dispenser that is but usually if you’ve put N20 in it and flipped it upside down and pressed the lever and nothing comes out, I would discourage you to put anymore in. If the lever isn’t pushing the N20 out or the cream, then you’ll need to replace the valve inside the dispenser for it to work again.

  29. ty

    I am buying my first dispenser and want the 1/2pt ones. It is only 2 of us that will be using it. Does the O2 cartridge stay good for more than the 1/2 pt? I don’t want to over charge it and use more gas than needed.

  30. Suzi

    Am I supposed to take that little NO2 cartridge off before storing the canister in the fridge?  I guess I don’t really understand how it works.  Do I need to have the charger on there every time I squeeze the trigger to make the cream come out?  Or does it whip the cream the minute the charger is screwed on the first time?    

  31. afzaal


    I can’t get me the part where the charge goes into off after use it has a empty charge in. Can you help please.


  32. Savy

    So I went to my kitchen and wanted to make myself some new cream, so I washed the cream maker and put the cream and the little vanilla and lemon thingies in there. Then I forgot about that little circle in a bigger circle. I forgot to put it in there and I just closed it with the white thing. Then I took the bolt and put the pressure in. When I tried to push the button for some cream nothing came out. I really hope I can fix this whole mess. I maybe can open it and wash it and make a new one. My sister is telling me that I shouldn’t cause the it might blow up in my face. So can I open it safely, but if not than how can I fix it?

  33. Mary Broillet

    I have a whip-it brand dispenser which I bought used. I put the charger on and heard a little hiss so I think it worked but when I press the handle nothing happens, no whipped cream or air or anything. It almost feels like it’s locked as it doesn’t move much.

  34. Mike

    Today I tried to make a fresh batch of whip cream and when I went to put the charger in I couldn’t get it work. I’ve never had any issues but this time the foil cover on the chargers won’t puncture or if it does almost all of the no2 doesn’t go into the canister. Is there anything I can do to fix this or do I need a whole new canister? Thank you for your help.

  35. Danny

    My whipped cream has to sit before it “whips.”

    Half-pint Whip-It brand. Fresh No2 cartridges. Doesn’t matter what brand of cream. I pour they cream in, add the sugar, close and shake, then add the cartridge. If I try to dispense right away – holding upside-down with three or four or more (it doesn’t make a difference) shakes, I get unwhipped cream. If I wait fifteen to thirty minutes, the whipped cream is fine. Is this normal? Thanks!

  36. Brian

    In reply to an old post above, I can only recommend PureWhip, BestWhip had a detectable bad taste to me as well.

  37. Nicole

    I tried using my dispenser and for some reason the whipped cream won’t come out of the nozzle. The head nozzle is all cleaned and everything and now it won’t work. Please help. 

  38. Rachel Clingman

    So, my issue with the canister is after a period of time in the fridge, the whipped cream become gummy. Any thoughts to why this happens?

  39. Creamright

    If the dispenser has been sitting for awhile, you have to shake it a few times to mix the N20 with the gas, if you don’t it usually comes out gummy.

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