Parts, Uses and Information on Your Whipped Cream Dispenser

We’ve had a good amount of questions recently about our dispenser parts. So we wanted to dedicate a blog about the parts of the whippers. It’s a common problem that you loose your parts in the whipper, to either the garbage disposal or any other instance. The good news is we have some! You can find them here.  It’s always good to go back to the basics to understand the elements of your whipper and terminology. For example purposes,  we are going to use a ISI Profi whipper, which is one of ISI’s top of the line whippers with a stainless steel canister(the same one that Starbucks uses). This whipper is a push lever whipper, you might be familiar with there Desert Whip or Mini whip series which is the same design. Lets first go to the basics and label each part.

Head of  the whipped cream dispenser   –   Inside the head is the Head Valve and Gasket

the tips screw on to the top of the head valve. (as pictured)

How does the whipped cream, become whipped cream?

The whipped cream only becomes a solid or foam when you press the lever, a mm of the head valve becomes exposed inside. The canister is under pressure because of the N20 and quickly pushes out with the whipping cream through the head valve.

N20 is extremely soluble in fatty compounds,  it is dissolved in the fatty cream until it leaves the canister, when it becomes gaseous and then creates foam” whipped cream”. The whipping cream must have a minimum fat content of 28% to produce whipped cream with a dispenser. A whipped cream dispenser  needs to be shaken after the N2O is inserted so that the N2O can bind with the fats in the cream. Then while pressurized within the canister the N2O remains bound within the fat. Once the cream is depressurized via the nozzle and the N2O expands within the fat molecule. Which makes  whipped cream four times the volume of the liquid, whereas whipping air into cream only produces twice the volume. Carbon dioxide cannot be used for whipped cream because it is acidic in water, which curdles the cream and gives it a seltzer-like taste.

How should I clean my whipped cream dispenser?

It’s very important after each batch of whipped cream you finish or between uses( IE: breakfast- dinner) that you clean out your dispenser.  If your using it between use, unscrew the tip and clean it out with sudsy warm water, and the cleaning brush that came with your dispenser – if you can’t find it, you can buy them from or parts page, or use a pipe cleaner like brush.  We recommend after each batch you take your whipped cream canister apart, take out the gasket, and head valve and clean it with sudsy warm water.  It’s important to make sure there is no cream particles lodged inside the head valve, or any where in the dispenser. Make sure to dry it thoroughly after use, either air drying or with a dish towel. Aluminum does not rust, but it does corrode, so make sure your dispenser is taken care of properly.

Common dispenser parts problems

“when I dispense the N20 in the canister it shoots out the top of the nozzle”

“When I dispense the N20 in the canister it comes out where the canister and the head meet”

This is a question we get a lot.  If the N20 is escaping from the nozzle, it means the head valve is bad and you need a new head valve, this is the only solution. Make sure not to tamper with your head valve, unless you are cleaning it, this will limit issues.

If your gas is escaping where the canister and head meet, then most likely it is your gasket that needs replacing. Check your gasket and make sure it’s there of course, and there are no lacerations that would cause it to leak.

If you ever have any questions or concerns about your whipper, don’t hesitate to call us. As the saying goes  “there are no dumb questions, only dumb answers” and we’ll do our best to limit those! We usually can remedy the problem quickly and get you back on the whipped cream express.

114 Comments

  1. Mark

    My problem seems to be just opposite of most posts. When I make a new batch of cream, sometimes it is ok. Other times the cream turns to a slimy mass that won’t come out. It is like it gets whipped in the maker. I have tried different cream, cartridges,
    shake, don’t shake. Even changed the “O” rings and gaskets making sure all is clean.

    Mark

  2. Creamright

    There isn’t a lubricant to get the O ring gasket out, but if it’s to difficult to remove with your hands you can slide something thin or sharp like a kitchen knife to push it out.

  3. shirley

    I’m considering to buy an ISI whip, but I don’t want to keep expending on cartridges for the rest of my life, I just want something to store/keep my homemade whipped cream in. So my question is, can I make whipped cream by hand/mixer and then use the ISI whip to store it and pour it as I need it, without using any cartridges?

  4. Creamright

    Hi shirley,

    Unfortunately not. In order for the whipped cream to dispense from the dispenser you need the pressure of the N20 whipped cream cartridge to push it out. The whipped cream will not dispense without it. Something to consider though is 1 pint of whipped cream in the dispenser with one cartridge yields 2 to 4x the amount then mixing by hand.

  5. jody

    How do releave the pressure from my canister it if full and has two nitrous oxide in it and will not work and will not open HELP

  6. Creamright

    Hello,
    Sorry to hear about the problems you’ve had. Unless your dispenser is a one quart (or one liter) size dispenser, it is usually recommended that you do not use more than one charger at a time. Unfortunately, there is not much you can do with a dispenser that won’t dispense because it is overcharged. You may be able to manually depress the head valve by removing the dispenser nozzle and manually opening the valve. The head valve is the small metal piston that attaches to the nozzle and moves up and down as you squeeze the dispenser handle. With the nozzle removed, use your thumb (or some other object) to push the head valve back into the dispenser. This should release the pressure and probably a lot of whipped cream if it’s full. Make sure you have a towel handy to clean up the mess!
    Thanks,
    Creamright Customer Service

  7. jody

    I have the canister open now thanks.
    next problem how do you remove the head valve

  8. Roberta

    I have the same problem as Jody! I’ve managed to remove the lever by pulling out the pin, but I’m still no closer to taking the head valve out. It doesn’t seem like twisting or pushing is doing any good.

  9. Creamright

    The head valve is easily removed through the head, you simply pull it out ( make sure the tip is screwed off of it though!) The iSi Gourmet whip is really one of the only dispensers that does not allow you to take the head valve out, most dispensers do.

  10. Creamright

    Hi Roberta, what kind of dispenser do you have? It should just pull right out, as long as there isn’t a tip screwed to it of course. The iSi Gourmet whip and Thermo whip are really the only two dispensers that won’t allow the head valve to come out, but those really are the only ones.

  11. Dale

    Hello. I just started having an issue with my dispenser. When I charge it and remove the charger to put in another, some of the. N2O escapes from the area of the piercing needle. I noticed if I remove it very quickly, I lose less. I have an isi style of dispenser. I removed the threaded inner ring (has slots for what looks like a VERY large flat head screw driver would fit) to find a round piece of clear rubber. It seems to be in good condition. As far as the larger threaded piece, it seems to be molded onto the lid… or atleast I can’t get it off without damaging it. Why is my dispenser leaking? Here are some pics I just took. Thanks for any help.

    http://i43.tinypic.com/1zasnc.jpg
    http://i42.tinypic.com/2qbuo28.jpg
    http://i40.tinypic.com/qp5h0i.jpg

  12. Creamright

    Hi Dale,

    It is normal for a little bit of n20 to leak out when you unscrew it, it should be almost like a short burst. It could be you are putting too many chargers in the dispenser, if you have a half pint, you should only put in 1. If you are using a 1 pint, the max is 2. If you are putting more then that in, that would also be causing you problems. The piece that you took apart, you aren’t actually suppose to tak apart, you might find bigger issues now with the dispenser that it is off. There’s two things you can do, one just buy a new head for the dispenser or two, purchase the Nitrokit, which acts as a filtering device. However, a lot of people use it as a repair to their dispenser so they don’t have to purchase a new head. It acts as a piercing pin, if your piercing pin isn’t working correctly.

    Give us a ring, if you are still having issues and we can help you find a better solution.

  13. Peter

    When the pressure appears to be not releasing I recommend the following. Get a gallon size zip bag and 1 tablespoon with a strong hard surface, do not use a measuring tablespoon since it is too flimsy. Remove the nozzle and cartridge holder. Place the ISI whipped cream foamer into the 1 gallon zip lock bag. Hold the spoon in one hand and close the zip seal so whipped cream will not escape. You’ll want to locate the spoon at the half way point in reference to the zip lock opening. Hold tablespoon over the nozzle and press down very very slowly but firmly. This will release and pressure and contents that are under pressure. Then disassmble and clean all surfaces, dry before storing.

  14. clo

    is there a way to stablize the cream before  putting in the dispenser so it won’t be runnine

  15. Creamright

    Sprinkle a small portion of gelatin powder over a small amount of water, usually 1/2 teaspoon gelatin over 1 tablespoon water for 1 cup cream, 1 teaspoon gelatin and 2 tablespoons water for 2 cups of cream etc..

    Warm it in a microwave until the gelatin melts, once the gelatin has dissolved let it sit until it is fully cool. Put the dissolved gelatin in the whipped cream canister. Once it is in the canister with the cream and already added ingredients, screw on the head of the whipped cream maker and immediately shake the canister- to mix the ingredients and gelatin in together. Once the ingredients are well shaken you can then dispense your N20 cartridge into the canister. This method will keep your whipped cream firm and thick for much longer.

  16. kojak

    I would like to stabilize the cream. I know I can use gelatin, but that will not sweeten the cream. I’ve read that corn starch will also stabilize the cream, but again, no sweetener. However, I understand powered sugar has cornstarch. What I don’t know is how much powdered sugar to cream do I need to stabilize the mixture. Also do I need to mix the cream and powered sugar together before it goes into my Mosa .5 L machine?

    Oh, another question, can I make a mayonnaise or mayonnaise-like foam in the Mosa?

    One more question. I know I can not use to Mosa to whip egg whites because there is no fat. What would happen if I added cream to the egg whites/cream of tartar/ powered sugar? Usually fat is the sworn enemy of egg white foam, But could the NO2 overcome those warring parties dislike for each other and allow each to come together in a long low bake resulting in a creamier meringue cookie?

    Your guidance will be greatly appreciated.

  17. Nima

    Hello and Thank you for your great answers and guides
    I have a problem with my dispenser, when I use the dispenser for the first time, I have everything OK, but the problem appears when i leave my dispenser in refrigrator, for a day or two, then when I try to use it, and I try to use it, only gas escapes and no creams comes out, I opened the dispenser and found a heavy stiff cream, can you please guide me? because I have not so much consumption and I have to put the whipper in ref for a day or two , what should I do for reusing the whipper in the cream in it I poured into it two days ago?

  18. Creamright

    Hello!

    Before every use you MUST shake the dispenser to reignite the gas with the cream fat. Otherwise what will happen is exactly what’s happening. Always make sure you are holding the dispenser so the tip is down when dispensing and give it a few good shakes before every use. This should fix the issue.

  19. John F

    Creamer was lost and forgotten in depths  of fridge for quite a while. Canister is clean, but here is corrosion inside head that can’t be cleaned.  Can I use steel pad inside head? Is it safe to use as is?

  20. Meg B.

    My dispenser charges and worjs beautifully for one usr. Then, it is as if the pressure.builds up….I cannot get it to dispense, so must take off the head .  When I do, get cream EVERWHERE.Beautifully whipped, to be sure, but all over the kitchen, not my dessert!  I have the 0.5 L dispenser.  I use 1 pint heavy cream mixed with 3 tablespoons of powdered sugar, and charge with one cartridge,   It worked great for a good while ,but now, each and every time I get a clog and blow out.  Very discouraging, and a waste of ingredients.

  21. Austin

    Hello, everytime I go to put the gas into my mosa, all the gas escapes from the side on my cartridge holder, what do you think the problem could be? There isn’t anything wrong with the holder, it screws on tight and level, would it be a problem with the pin? 

  22. Bronco

    Runny whipped cream, and my chocolate-whisky whipped cream recipe.

    To fix runny whipped cream, I do two things: 1. Shake the hell out of the whipper 2. Put the whipper in the freezer,or an ice water bath

    So, I cannot find chocolate whipped cream anymore, and the only alcoholic whipped creams are pumpkin or coconut flavored (ugh). Here’s what I do:
    1. Melt 1.5 TBL chocolate chips with 4oz heavy whipping cream in the microwave, stir to blend
    2. Mix 4oz heavy whipping cream with 2 oz of your favorite whiskey or rum, place in whipper and put into the freezer
    3. Add the melted chocolate chips and cream to the whipper and mix with a chopstick
    4. Return to the freezer for 15 minutes until the whipper is chilled inside and out
    5. Put two N2O chargers into the whipper, shake the hell out of it
    6. Apply to cake, ice cream, drinks, pie, pudding, partners!

  23. Juan

    when I try to screw in a gas can it doesn’t seem to screw in, i think its stripped i don’t know if I can buy a piece to replace it, can I?

  24. Adam

    someone screwed the cartridge holder on too tight and I can not unscrew it to get the canister out or use it at all , is there anything I an do ?

  25. Sarah

    Hello!
    We use these at work and are having a hard time properly cleaning out the inside. What would be your suggestion for things we can use to clean all the way to the bottom of the canister?

  26. Lora Johnson

    I recently was given as a gift the Kisag whip dispenser.  The n20 cartridge has a quick release chamber that is not on the new chargers I purchased (150) of them.  So I was wondering if there is something I could get that would adapt my dispenser be able to use the common chargers?  The white tipped hex valves once used are not manufactured any more but I love my dispenser and hope to be able to create a way to keep it!  Soldout247@hotmail.com  or 626 644 6649

  27. Creamright

    Hi Lora,

    Not in the states. They don’t make those chargers anymore for the Kisag, and there aren’t any type of adaptors for it either, sadly.

  28. fatima

    Hi, i have a problem with the nozzle. Does the nozzle of gourmet whip fits onto the profi whipper? Thanks

  29. Steven

    Hi I have a chef master whipped container and I’m missing the head valve for the 1 litter canister. Are the head valves varies depending on the size? Where can I find this specific part?

  30. Jennifer

    Hi
    My dispenser has always worked perfectly, until now. I have put cream in – the same I always use – and put the gas charger on  – the same as always – but for some reason the cream goes thick and only all the gas comes out when I try use it. No matter how much or little I shake it. Doing everything the same as I have for the last 1 1/2 years. Any idea what the problem could be?

  31. Creamright

    It might be the head valve on the dispenser has gone bad. Depending on the type of dispenser you have you can replace the head valve part. Give us a call and we can try to help you out with the correct part you need to get it working again. 239-394-5757

  32. Mike Jones

    Is there any way to replace a head valve from an isi gourmet whip model? If not, does the whole head have to be replaced? I haven’t seen the head available anywhere. Thanks.

  33. Candace

    Hi,
      I have the ISI pro Quart whipper. When we use it, after the first day or two-we get a thick mousse like consistency that is not anice  whipped consistancy and doesn’t want to come out. I only use one charger-should I use two at the first time-or, add a second the next day? 

    Thank you. 

  34. Creamright

    You should be using 2 N20 chargers for a quart dispenser, only 1 for a pint. Try to and it should work better. I suggest changing the cream as well If you are using heavy whipping cream, try using regular whipping cream instead.

  35. Lawrie

    When I store my gourmet whip in the refrigerator with cream still in it, do I take off the decorator tip or leave it on? Also if I am supposed to leave it on can I take it off to clean it & then replace it? Or will I lose my  charge if I remove it? I just didn’t want to put it away in the refrigerator with whipped cream still logged in the decorator tip. Advise please. 

  36. Louise

    I have had an ISI cream whipper for over 20 years and love it. I need a new o-ring gasket for it. Do you have a distributor in the Vancouver area of Canada? Thanks

  37. raeesa

    Hi. How can I increase the volume of my whipped cream aside obviously from the normal volume as a result of the gas? Thanks in advance. 

  38. victoria

    Hi, hoping you can help me. I have a KIDDE CREAM WHIPPER MODEL 5,,,,,,,I have it for a number of years….cannot locate the tip #2623853 decorator tip small, and 2623854 decorator tip large.. Dispenser lever is fine, dispenser valve stem is fine #2623843….I have been trying to find the decorator tips…..have not been successful. Was originally made by WALTER KIDDE & COMPANY, INC., but I do not believe they are in business any longer…..I have not been able to locate them. Everything is in excellent condition, although vintage. I recall that my decorator tips were just made of a plastic…….I don’t recall there being any metal apparatus at the base of the tip………the ones I have seen on your website seem to have some sort of a metal base on the actual plastic tip. I am hoping you can help me.

  39. victoria

    ….KIDDE CREAM WHIPPER MODEL 5,,,,cannot locate the tip #2623853 decorator tip small, and 2623854 decorator tip large—these tips were just plastic…..there was no metal on bottom of the tip…..just all plastic…..this is a vintage cream whipper……company that made it is out of business. Where can I get the tips? Tips you have in stock….will they fit?
    Are nozzles interchangeable?

  40. Beau

    Hello I have a whip it* style dispenser and every time I charge my canister there is a small hole under the threads where the chargers are punctured that allows for all the gas to leak out can someone help me please

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