One of the most frequent comments/questions we receive is “When I press The Lever Nothing Comes Out, What do I Do?”
If you are pressing the lever on your dispenser and nothing happens, this usually means you have a bad head valve.
What is the head valve?
The head valve is the small tool inside the dispenser head. When you press the lever of the dispenser, you are essentially pushing the head valve down to allow the cream to release from the dispenser tip. So if you are pressing the lever and nothing is happening, its because the head valve is not working properly.
How to Fix this?
Most dispensers allow you to take the had valve out of the head. You can try taking it out and cleaning the head valve, to see if that fixes the problem. Sometimes buildup in the head valve can cause dispensing issues. If cleaning it doesn’t work you’ll mostly likely need to purchase and new one to replace the old one. If your dispenser does not allow for you to take the head valve out of the dispenser head, they you’ll need to purchase a new dispenser head or a new dispenser all together.
You can prevent any issues with the head valve in the future by cleaning it after every use.